Privacy Policy

Our Commitment to You

DIY Shutters Pro is the sole owner of the information collected on this site. We value the privacy of your financial and personal information above all else. This policy outlines exactly what we collect, how we use it, and how we keep it safe.

• SSL Encrypted
• Secure Payments
• No Data Selling

1 Information Collection

Shopping Cart & Orders: To process your order, we require contact information (such as name and email address), shipping address, and payment details. This information is strictly used for billing purposes and to fulfill your order. If we have trouble processing an order, we will use this information to contact you.

Log Files: Like most standard website servers, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. This data is used to analyze trends, administer the site, and track user movement in the aggregate. IP addresses are not linked to personally identifiable information.

2 How We Use & Share Data

Strict No-Sell Policy: Your information will never be sold, shared, or distributed to third parties for marketing purposes.

Service Providers: We only share information with specific third parties necessary to complete your order.

Legal Disclaimer: Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process served on our website.

• Manufacturing Partners: To fabricate your custom shutters.
• Shipping Carriers: To deliver your order to your door.
• Stripe (Payment Gateway): To securely process your credit card payments. Note: We do not store your credit card details on our servers.

3 Cookies & Tracking

Cookies are small text files placed on your browser to help our website function better. You can control cookie settings through your individual browser options.

Google Analytics: We use Google Analytics to understand how visitors interact with our site (e.g., which pages are most popular). This data is collected in an anonymous form and helps us improve your shopping experience. You can opt-out of Google Analytics tracking through Google.

4 Security Measures

SSL Encryption: All sensitive information (like credit card numbers) is encrypted and protected with industry-standard SSL software.

Offline Protection: Your data is restricted in our offices. Only employees who need the information to perform a specific job are granted access.

5 Your Choices & Rights

Opt-Out Policy: We occasionally send information on products, services, and special deals. Out of respect for your privacy, we present the option to not receive these types of communications. You may opt-out by clicking "unsubscribe" at the bottom of any email.

Updating Your Information: If your personally identifiable information changes (such as zip code, phone, email, or postal address), or if you no longer desire our service, you can correct, update, or delete your information by emailing our Customer Support or contacting us by phone.

Notification of Changes: If we decide to change our privacy policy, we will post those changes to this statement so you are always aware of what information we collect and how we use it. This policy was last updated on February 10, 2026.