Warranty Periods

10 Years (Structural PVC)

Applies to the structural integrity of all custom PVC shutter profiles (both SmartKit and EasyKit, DIY and Pre-Assembled ranges) against cracking, splitting, rotting, or structural warping.

5 Years (Factory Assembly)

Applies to the mechanical integrity, moving parts, hinges, and assembly craftsmanship of factory pre-assembled or factory-assembled shutters only.

3 Years (Paint & Coating)

Applies to the colorfastness of the painted finish on all PVC shutters against fading or peeling under normal use.

3 Years (DIY Kit Components)

Applies to the moving parts, accessories, and un-assembled hardware components supplied in DIY flat-pack kits (excluding structural PVC profiles).

What This Warranty Covers

During the relevant warranty periods specified above, DIY Plantation Shutters covers manufacturing defects in materials or workmanship under normal use for the product type and installation location described at purchase. This includes structural defects, warping and discolouration where the issue has not been caused by installation, site conditions, incorrect or incomplete customer information, misuse, modification, damage after delivery, or normal wear and tear.

This warranty covers product defects. It does not cover a shutter that has been correctly manufactured to the measurements, product range, mount type, frame type, panel layout or other specifications submitted or confirmed by the customer, where the issue is caused by incorrect measurements, incomplete site information, unsuitable customer-selected options, installation method, or site changes after order confirmation.

Replacement parts and accessories are covered by the Australian Consumer Law and by any specific warranty stated on the relevant product page or order confirmation.